Returns & Exchanges
At Osiris Shoes, we stand by our quality; if you are not completely satisfied with your purchase, you may return or exchange unworn items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your return package.
Drop Off Package
Ensure all original tags and packaging are included, then drop off your parcel at any authorized shipping carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, your refund will be processed to the original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing